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Ref: #58658

Business Analyst


Your role, as a Business Analyst within the B2C Front Office Division in the Belgian market, encompasses the following responsibilities:
  • Ensuring the quality of requirements expression by Product Owners (PO) and business lines, particularly in specifying and formalizing user stories (including acceptance criteria and test cases).
  • Validating the prioritization of requirements with POs and business lines, and coordinating sprints to aid in development organization.
  • Participating in and contributing to agile ceremonies such as Daily Stand-ups, Sprint Reviews, Demos, Backlog Refinement, and Retrospectives.
  • Involvement in project activities including planning, coordination with other teams, and contributing to cross-functional projects.
  • Creating functional test documentation to ensure the quality of deliverables by testing developments before handover to the business.
  • Assisting the technical team in development organization tasks such as dataset creation, interface mocking, and gathering business inputs.
  • Contributing to the maintenance of the Information System (IS) by analyzing and resolving incident tickets.
  • Participating in cross-functional projects by conducting impact studies, cost estimation, planning, and coordination with other project management teams.
Your Profile:
  • Possessing a higher education degree (engineering or Master's level) and a minimum of 5 years of professional experience in digital application studies and design.
  • Proficiency in both English and French languages.
  • Demonstrating a strong ability to challenge and understand business needs, along with insight into business and operational issues for the benefit of customers or the company.
  • Functional skills in the energy sector are advantageous.
  • Having a technical background to effectively interact with development teams.
  • Being recognized for coordination, listening, and effective communication skills across all levels of the organization.
  • Being autonomous, rigorous, and organized, with a desire to work in a team within a human-sized structure.
Your Skills:
  • Strong analytical skills and the ability to grasp complex functional areas, while managing multiple projects simultaneously.
  • Proficiency in project management practices including communication, action tracking, and meeting management.
  • Experience in drafting detailed functional specifications, interface agreements, acceptance documentation, and application documentation.
  • Proficiency in executing functional tests, including database or log checks, and web services tests.
  • Recommended technical proficiency in SQL, SOAP, XML, and REST protocols.
  • Familiarity with JIRA tools and Confluence (Atlassian suite), along with required User Experience (UX) skills.

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