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Ref: #66340
CE Solution Architect
Key Responsibilities:
- Design and implement technical solutions for Customer Engagement (CE) platforms, ensuring they align with business requirements and industry best practices.
- Collaborate with cross-functional teams to deliver high-quality technical solutions, focusing on customer satisfaction and system optimization.
- Provide technical leadership and guidance throughout the project lifecycle, from requirements gathering to solution delivery.
- Work closely with clients to understand their technical needs and translate them into scalable, sustainable CE solutions.
- Ensure the integration of systems and platforms across multiple environments and stakeholders.
- Deliver presentations and training sessions to both technical and non-technical stakeholders.
- Maintain documentation for technical solutions and ensure compliance with project specifications.
- Support the client in the long-term evolution of the CE platform, offering strategic advice and continual optimization as well as provide guidance to offshore teams.
Required Skills and Qualifications:
- 10+ years of experience in technical architecture and solution design, with a specific focus on Power Platform (PP).
- Strong experience with Dynamics 365 CE, including configuration, implementation, and customization.
- Deep knowledge of integration methods and techniques, including both cloud-based and on-premise solutions.
- Proven experience in project management and technical leadership, managing teams and overseeing project delivery.
- Understanding of the energy sector, and the ability to translate industry-specific needs into actionable technical solutions.
- Strong problem-solving skills and the ability to troubleshoot complex technical issues.
- Fluent in English (both written and spoken). Knowledge of Swedish is a plus.
- Availability to work onsite 3 days per week in Stockholm for the duration of the project.
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