Forward Deployed Engineer

• Practice Development & Integration

• Technologies Development Skills

• Location New York, United States

• Type Permanent

Job Description: Forward Deployed Engineer – AI Voice Startup (NYC)

About The Company:

My client is an AI voice technology startup based in New York City, pioneering the next generation of voice-enabled solutions. Their mission is to revolutionize how people interact with technology using the power of conversational AI. They thrive on innovation, collaboration, and solving complex challenges to deliver transformative user experiences.

The Role:

As a Forward Deployed Engineer, you will be at the forefront of our customer-facing and product-development efforts. You’ll work closely with our clients, product teams, and engineers to deliver robust, scalable solutions. From generating technical architectures and product features to implementing full-scale integrations, you’ll take full ownership of complex, high-impact challenges. This is a hands-on role where creativity, technical expertise, and a problem-solving mindset are key to success.

What You’ll Do:

• Collaborate with customers to design and implement customized integrations of our AI voice platform.
• Develop and optimize Python-based solutions to support scalable, real-time AI services.
• Brainstorm and prototype new product features, working alongside the product and engineering teams.
• Design and implement technical architectures for high-impact solutions, ensuring scalability and reliability.
• Troubleshoot and debug issues across the stack, delivering swift and effective solutions.
• Serve as a bridge between our customers and internal teams, ensuring seamless delivery of technical solutions.
• Contribute to the continuous improvement of our platform by gathering insights from deployment experiences.

What We’re Looking For:

• Technical Expertise:
• Proficiency in Python with experience building robust, scalable applications.
• Strong understanding of APIs, databases, and real-time processing systems.
• Familiarity with cloud platforms (e.g., AWS, GCP) and CI/CD pipelines.
• Problem-Solving Skills:
• Ability to quickly diagnose and resolve complex technical challenges.
• Comfort working in dynamic environments with evolving requirements.
• Customer-Centric Mindset:
• Experience collaborating with customers to deliver tailored technical solutions.
• Excellent communication skills and the ability to translate technical concepts to non-technical stakeholders.
• Preferred Experience:
• Background in AI/ML or conversational interfaces is a plus.
• Previous experience in a forward-deployed or customer-facing engineering role.

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