Ref: #61720

Microsoft Dynamics 365 CE Functional Consultant

  • Practice Business Applications

  • Technologies Microsoft Dynamics Jobs

  • Location belgium, - None Specified -

  • Type Contract

Job Title: D365 CE Functional Consultant

Location: Belgium, Flemish region (Hybrid)

Company: Large International Dynamics Specialist Consulting Firm

About Us: We are a leading international consulting firm specializing in Microsoft Dynamics solutions. With a strong presence globally, we provide innovative and efficient business solutions to our diverse clientele. Our expertise spans across various industries, helping businesses streamline their operations, enhance customer experiences, and achieve their strategic goals through cutting-edge technology.

Job Description: We are seeking an experienced and dynamic D365 CE Functional Consultant to join our team in Belgium. As a key member of our consulting team, you will be responsible for delivering high-quality Dynamics 365 Customer Engagement (CE) solutions to our clients. This is a hybrid role, combining remote work with occasional on-site visits to client locations across Belgium.

Key Responsibilities:

  • Client Engagement:

    • Engage with clients to understand their business processes, requirements, and objectives.
    • Conduct workshops and requirement gathering sessions to identify client needs.
  • Solution Design:

    • Translate business requirements into functional specifications and system designs.
    • Customize and configure Dynamics 365 CE applications to meet specific business requirements.
  • Implementation & Support:

    • Lead the implementation process, including data migration, system integration, and user training.
    • Ensure smooth deployment of solutions and provide post-implementation support.
    • Troubleshoot and resolve any issues that arise during and after implementation.
    • Work closely with technical teams to ensure successful delivery of solutions.
    • Contribute to the development and improvement of internal methodologies and tools.
    • Stay updated with the latest features and updates in Dynamics 365 CE.

Qualifications:

  • Proven experience as a Functional Consultant in Dynamics 365 Customer Engagement (CE) implementations.
  • Strong understanding of Dynamics 365 CE modules including Sales, Customer Service, Marketing, and Field Service.
  • Experience with customization, configuration, and integration of Dynamics 365 CE.
  • Excellent problem-solving skills and the ability to work in a fast-paced environment.
  • Strong communication and interpersonal skills, with the ability to build and maintain client relationships.
  • Proficiency in English; knowledge of Dutch and/or French is a plus.
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