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Ref: #65674

Salesforce Business Analyst

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may occur to enable individuals with disabilities to perform the essential functions.
Required Education and Experience: Indicate the minimum level of education or equivalent experience required. Make sure the Essential Functions section supports the experience indicated.
  • Minimum Required Education level: Bachelor Degree
  • Preferred Education Level: Bachelor Degree
  • Years of related experience:  
    • 3+ years of Business Analyst experience in an integrated environment across multiple cloud products
    • 5+ years of Salesforce experience, with a solid understanding of core objects, processes and features
Skills & Systems: List any certificates, licenses, or tech skills this job requires (or highly prefers). List any systems regularly used (no need to include basic office applications)
  • Required Skills:
    • Project management experience; managing priorities and adhering to deadlines
    • Excellent problem solving and analytical skills; conduct relevant research and data analysis
    • Excellent verbal and written communication skills
    • Strong attention to details, thoroughness, and completeness
    • Microsoft Office Suite of products
  • Preferred Skills:
    • Experience collaborating in a cross-functional matrix
    • Experience in Visio or equivalent workflow process documentation tool a plus
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