Senior IT Administrator

• Practice Cloud & Infrastructure

• Technologies Cyber Security

• Location Köln, Germany

• Type Permanent

• Provision, configure, and maintain employee laptops and desktops within a Google workspace / Microsoft / Azure environment.
• Manage Microsoft Office and SharePoint data, ensuring accessibility, integrity, and security.
• Administer OneDrive accounts, including user access, permissions, and file sharing.
• Configure and manage InTune for device management, including policy enforcement and software deployment.
• Collaborate with cross-functional teams to identify and address IT needs and requirements.
• Troubleshoot hardware, software, and network issues, providing timely resolution and support.
• Implement best practices for backup, disaster recovery, and system maintenance.
• Stay informed about industry trends and advancements in Microsoft technologies, recommending and implementing improvements as necessary.
• Own the onboarding and offboarding processes such as account creation, provide first-day IT setup and support for new joiners, imaging, and creating accounts
• Maintain and troubleshoot the Conference room A/V (Microsoft Teams rooms)
• Managing MDM

• Relevant experience in IT administration, preferably in a Microsoft / Azure environment.
• Proficiency in provisioning and managing laptops, desktops, and mobile devices.
• Strong understanding of Microsoft Office Suite, SharePoint, OneDrive, and InTune.
• Kandji/Jamf, Atlassian (Jira/Confluence) experience required
• Knowledge of cloud-based software solutions and services.
• Excellent troubleshooting skills with the ability to diagnose and resolve technical issues.
• Solid understanding of IT security principles and best practices.

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