Ref: #66707

ServiceNow Performance

  • Implement, manage, and optimize actionable dashboards, including utilising advanced features of Platform Analytics.
  • Establish best practices of Platform Analytics, including assessment outcome from Impact session
  • Implement the access control rolegroup structure for different personas
  • Establish lifecycle management of all elements of Platform Analytics to ensure optimal environment
  • Conduct training to users to increase adoption and utilisation of ServiceNow Platform Analytics.
  • Manage all ETL, data extractions, scheduled jobs to ensure optimal system performance.
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