Ref: #59842

Workday HCM Consultant

  • Practice SAP

  • Technologies Workday

  • Location London, United Kingdom

  • Type Permanent

Role- Workday HCM Consultant

Job type- Permanent

Job location- London, UK

Salary- Competitive

 

Job Description:

 

Workday HCM Consultant.

  • Provide expert post-production support for HR operations in Workday HCM
    • Cover Recruitment, Absence, Time Tracking, Learning, Talent Management, and Payroll modules
  • Customize module configurations to align with HR requirements
  • Collaborate closely with client HR teams to understand unique needs and enhance Workday experience
  • Develop and support projects with customized documentation, functional and technical specifications, test cases, and user training documents
  • Proficient in ITIL framework and SLA management
    • Specifically in Change, Release, Problem, and Incident Management
  • Handle tickets of all priority levels and ensure adherence to SLAs
  • Maintain a 24/7 service mindset
  • Open to short travels within UK/EU for assignments
  • Strong interpersonal skills to handle client escalations efficiently
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