Ref: #72400

Digital Services Manager – Remote India

Digital Services Manager (IBM i & z) - Remote India - 12 months+

For a large Automotive client we are looking for a Services Owner for IBM i and z platforms (formerly iSeries/AS400 and Mainframe). You'll be responsible for operations, performance management, vendor governance and the hosting services.

This will be a fully remote role from India
6-12 month contract
Start: ASAP

Key Responsibilities

  • Serve as the global Service Owner for IBM i and IBM z platforms (formerly iSeries/AS400 and Mainframe)
  • The DSM will work closely with suppliers, internal platform architects, security, service management teams (Change/Incident/Problem), and other infrastructure stakeholders.
  • Ensure day-to-day service operations deliver high availability, reliability, and security
  • Manage and govern the hosting provider, including SLA oversight, financial tracking, and driving continuous service improvement
  • Define and execute the service roadmap in alignment with business objectives and IT strategy
  • Support incident management and maintain operational stability
  • Collaborate closely with architecture, security, and service management teams to ensure cohesive service delivery

Your Experience

  • Senior‑level experience as Hosting Service owner in a global outsourced IT environment, preferably IBM i and IBM z.
  • Proven ability to manage platform availability, reliability, performance, and security.
  • Experience developing and driving service roadmaps, continuous improvement, and cost optimization.
  • Strong stakeholder management and communication skills, able to translate technical topics to non‑technical audiences.
  • Structured, persistent, and methodical working style.

Please apply with your most up to date CV and contact number.
chloe.carr@next-ventures.com

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