Head of Sales & Customer Experience

• Practice SAP

• Technologies SAP Technology Jobs

• Location Remote, Germany

• Type Permanent

Director of Digital Sales & Customer Experience (SAP)

Location: Germany-wide / Remote

We are looking for an experienced leader to head the SAP Sales & Customer Experience function at a rapidly growing and highly reputable company. This organization serves clients across various industries with innovative, future-focused solutions that prioritize sustainability and a people-centered approach to digital transformation.

The team delivers process-oriented SAP consulting with a focus on S/4HANA Sales and Distribution (on-premise, private cloud, public cloud) and the full suite of SAP Customer Experience solutions, including Marketing, Commerce, Sales, Service, and the Customer Data Platform.

If you thrive on customer-centric innovation, have a deep understanding of SAP solutions, and can communicate complex topics with clarity, this could be your next leadership challenge.

What’s in it for you

• Comprehensive onboarding: A structured start with dedicated onboarding sessions and a mentor program to support your integration.

• Personalized development: Access to a wide range of training and development opportunities tailored to your professional goals.

• Wellbeing and balance: Flexible working hours, remote work, part-time options, and the possibility to work from abroad (Workation).

• Health and security: Preventive health programs and continued salary support during health-related absences.

Your Impact

• Full P&L and leadership responsibility for the SAP Sales & Customer Experience function

• Strategic ownership of content and portfolio development

• Representation of the SAP CX portfolio to clients and the wider market

• Oversight and assurance of project delivery

• Leadership of major transformation projects and participation in steering committees

• Growth and scaling of the team

• Responsibility for team members' individual development and career paths

Your Profile

• Several years of hands-on experience in SAP SD, S/4HANA SD, and SAP Customer Experience solutions

• Proven leadership and management skills

• Strong customer and results orientation with a hands-on attitude

• University degree in Information Systems, Business Administration, or a comparable field

• Consulting background is a plus

• Fluent in German and English

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