SAP Solution Architect CS SM (Service Management)

• Practice SAP

• Technologies SAP Technology Jobs

• Location Espoo, Finland

• Type Contract

SAP S/4HANA Solution Architect – Service Implementation (CS Replacement)

Next Ventures are currently executing a search for a SAP Solution Architect for SAP Service management  / SAP CS replacement solution.

This role is for a senior SAP S/4HANA Solution Architect joining an internal ERP team to support a Service Management implementation in S/4HANA, replacing the existing SAP Customer Service (CS) solution.

The architect will be responsible for defining the end-to-end solution architecture, ensuring business alignment, guiding implementation teams, and acting as the key authority for design decisions across the project lifecycle.

Assignment Details
 

• Preferred Location: Finland
• Remote: Possible
• Start Date: July or Early August 2026
• Duration: Until end of 2026 (potential extension)
• Allocation: 100%

Key Responsibilities

Solution Strategy & Architecture Design

The architect will:

• Develop and own the overall SAP solution strategy and architecture for the Service implementation.
• Create implementation roadmaps and technical design plans.
• Ensure compatibility and consistency across S/4HANA components and integrations.
• Align technical architecture with business processes and operational requirements.

Stakeholder Collaboration
Act as the critical bridge between business and IT by:

• Working closely with business stakeholders, process owners, and development teams.
• Translating business needs into scalable SAP solutions.
• Facilitating design discussions and ensuring stakeholder alignment.

System Configuration & Integration Oversight
Provide architectural guidance for:

• SAP module configuration and best-practice design.
• Integration with external systems and enterprise applications.
• Custom developments and enhancements.
• Final solution design decisions and governance.

Documentation & Compliance
Ensure strong architectural governance through:

• Comprehensive solution and architecture documentation.
• Compliance with industry standards, regulations, and enterprise best practices.
• Maintaining traceability of design decisions and technical specifications.

Required Skills & Experience :

SAP Expertise

• Strong experience as an SAP Solution Architect in S/4HANA environments.
• Deep knowledge of SAP Service Management and/or replacement solutions for SAP CS.
• Experience with end-to-end ERP architecture and integration design.

Technical & Functional Skills

• S/4HANA solution design and implementation.
• Integration architecture with external systems and SAP modules.
• Knowledge of SAP best practices, customization approaches, and governance.
• Experience supporting testing, documentation, and compliance activities.

Soft Skills

• Strong stakeholder management and communication skills.
• Ability to translate business requirements into technical architecture.
• Leadership and decision-making capability in complex ERP programs.
• Risk management and problem-solving mindset.

Likely Focus Areas in This Project

• Designing a modern Service Management solution in S/4HANA.
• Defining service order, contract, warranty, and field service processes.
• Integrating service processes with Finance, Logistics, and Asset Management.
• Ensuring a smooth transition from legacy SAP CS functionality to S/4HANA capabilities.

Ideal Candidate Profile
The ideal consultant would likely have:

• 10+ years of SAP experience.
• Multiple S/4HANA transformation projects as a Solution Architect.
• Strong background in Service Management and customer service processes.
• Experience working in enterprise architecture and governance frameworks.
• Ability to work independently in a hybrid/remote setup with international stakeholders.

CV in word format

More information is available on application :

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