Ref: #73998
Senior IT Product Analyst
Job Description – Senior IT Product Analyst
Domain: Pharmaceutical R&D / Preclinical / Laboratory Informatics
Role Overview
We are seeking a Senior IT Product Analyst to support digital solutions within Assay Data Processing and Electronic Notebook (eNotebook) environments for pharmaceutical R&D.
This role acts as a bridge between scientific stakeholders, business teams, and IT, ensuring that GxP-compliant laboratory systems meet both regulatory standards and evolving scientific needs.
The ideal candidate combines strong clinical/lab domain expertise with product analysis and system implementation experience, particularly in LIMS, eNotebook platforms, and clinical trial-related systems.
Key Responsibilities
Product & Business Analysis
- Collaborate with Product Owner and Product Management to define and evolve product roadmap for assay data processing and eNotebook capabilities
- Elicit, analyze, and document business and functional requirements across scientific, clinical, and IT stakeholders
- Lead discovery sessions, workflow analysis, and requirement workshops with laboratory and R&D teams
- Translate complex lab workflows into system configurations, user stories, and functional specifications
System Implementation & Lifecycle Management
- Support implementation, configuration, and lifecycle management of:
- eNotebook solutions (e.g., Revvity Signals or similar)
- LIMS platforms and assay data management systems
- Configure/demo systems to reflect client workflows and enable informed product decisions
- Drive enhancements, defect resolution, and continuous product improvement
GxP Compliance & Validation
- Ensure compliance with GxP, GMP, GCLP, CLIA, FDA, and 21 CFR Part 11 (e-signatures, data integrity)
- Support validation activities including documentation, audit readiness, and traceability
- Partner with QA and Regulatory teams on change control, validation strategy, and compliance checks
Testing, Training & Adoption
- Lead and support UAT (User Acceptance Testing) and validation testing cycles
- Coordinate onboarding, training, and documentation for new features and releases
- Monitor user feedback and drive adoption improvements
Stakeholder Collaboration
- Act as SME between:
- Laboratory scientists / clinical users
- IT engineering teams
- QA / regulatory stakeholders
- Support cross-functional delivery in a product-driven environment
Required Qualifications
Experience
- ~10–15+ years of experience in:
- Laboratory informatics / clinical R&D IT
- Product analysis / business analysis in regulated environments
- Strong background in clinical laboratory operations, assays, or diagnostic testing workflows
- Proven experience in LIMS and/or eNotebook platforms implementation or support
- Experience supporting clinical trials systems (e.g., RTSM, EDC) is a strong advantage
Domain Expertise
- Deep understanding of:
- Clinical R&D lab processes (preclinical / assay data / biobanking)
- Laboratory workflows, sample tracking, and TAT processes
- Familiarity with systems such as:
- LIMS (LabVantage, STARLIMS, LabDaq, Epic Beaker, etc.)
- RTSM (e.g., Synapse, CP4)
- EDC (e.g., Medidata Rave)
- EMR/EHR systems (Epic, Cerner)
Regulatory Knowledge
- Strong knowledge of:
- GxP (GMP, GCLP)
- ICH guidelines
- CLIA, FDA regulations
- Data integrity, validation, and audit processes
Technical Skills
- Requirements management tools (JIRA, Confluence)
- Process modeling and documentation (Visio, Lucidchart)
- SQL (working knowledge)
- CRM/Integration exposure (Salesforce, billing systems such as Xifin – nice to have)
- Collaboration tools (MS Teams, SharePoint, etc.)
Preferred Profile (Differentiators)
- Background as Medical Laboratory Scientist / Scientific Analyst
- Experience in pre-sales / solution consulting for LIMS or lab digital platforms
- Hands-on experience in system configuration, demo setup, and client-facing workshops
- Ability to bridge scientific depth + product mindset + client engagement
- Exposure to biobanking, genetic testing systems, or assay data pipelines
Education
- Bachelor’s or Master’s degree in:
- Life Sciences, Clinical Laboratory Science, or related field
- (Advanced degree preferred)
What “Good” Looks Like (Based on Prior Role Holder)
- Operates as true SME, not just BA — understands lab science and can challenge requirements
- Comfortable in client-facing workshops, demos, and solution positioning
- Able to translate lab workflows into system configurations (not just documentation)
- Strong credibility with both:
- Scientists (domain depth)
- IT/delivery teams (system & product understanding)
- Experience contributing to complex, high-value digital lab solutions and implementations