ServiceNow Technical Consultant

ServiceNow Technical Consultant

US Based role
Fully remote
Immediate start
Initial 4 month contract, extensions likely

Must have skills:

Knowledge of any CPQ (Configure, Price, Quote) tool; there are many tools available in the market, Salesforce, Ericson, PEGA, Hensen,Huwaii are some of those. If not ServiceNow SOM, any CPQ tool experience would be sufficient.
Hands-on experience working on L2C (Lead-to-Cash) and O2A (Order-to-Activation) cycles of SOM workflows. At least, L2C is must.
Know the product catalog and product model design. For Telco background, TMForum standard P-S-R model is must (Product-Service-Resource Specifications)

Good to have skills:

ServiceNow out-of-the-box TMForum
Open APIs
TMF622 - Product Order Management API, TMF641 - Service Order Management API, TMF620 - Product Catalog Management API, etc.),
Out-of-the-box SOM workflows,
Pricing Management experience is a plus.