SAP S/4HANA Finance Support Lead

• Practice SAP

• Technologies SAP Technology Jobs

• Location UK, United Kingdom

• Type Contract

Job Title: S/4HANA Finance Support Lead 
Duration: 3 months + extension (Hypercare & Transition Support)
Location: UK based (remote with 1 day per week onsite)
Role Overview
We are seeking an experienced S/4HANA Finance Support Lead to provide leadership during the hypercare phase following an S/4HANA implementation. This is a short-term contract role focused on stabilisation, issue resolution, and establishing a sustainable support model.

Key Responsibilities

• Lead finance support activities during the hypercare period post S/4HANA go-live
• Act as the primary point of contact for finance-related incidents and escalations
• Coordinate with business stakeholders, IT teams, and system integrators
• Triage, prioritise, and drive resolution of defects and process issues
• Monitor system performance and ensure SLAs are met
• Provide functional expertise across core Finance modules (e.g. GL, AP, AR, Asset Accounting)
• Support data reconciliation and financial integrity checks
• Document recurring issues and implement process improvements
• Define and transition to BAU support model, including knowledge transfer

Key Skills & Experience

• Strong experience with SAP S/4HANA Finance (implementation and/or support)
• Proven track record leading hypercare or post-go-live support phases
• Deep understanding of end-to-end finance processes
• Excellent stakeholder management and communication skills
• Experience with incident management and ticketing tools
• Ability to work in a fast-paced, high-pressure environment
• SAP certification in S/4HANA Finance (desirable)

Deliverables

• Stabilised finance operations post go-live
• Reduced incident backlog and improved resolution times
• Clear documentation and knowledge transfer to BAU teams
• Established support processes and governance model

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