(Senior) AMS Consultant

• Practice SAP

• Technologies SAP Technology Jobs

• Location Remote, Germany

• Type Permanent

Senior SAP SuccessFactors Consultant | Application Management

Location: Germany
Working Model: Remote / Flexible
Employment: Permanent, Full-Time
Focus: SAP SuccessFactors | AMS | Configuration | Client Advisory

The Opportunity

We are working with an established organisation that is strengthening its SAP SuccessFactors capability in Germany.

The team supports complex SAP SuccessFactors environments for a range of enterprise customers, with a focus on system stability, continuous improvement and long-term application development.

They are looking for an experienced SAP SuccessFactors professional who enjoys working closely with customers, solving complex system challenges and taking ownership of solutions beyond the initial implementation.

Unlike traditional project consulting, this position offers the opportunity to develop a deeper understanding of customers' HR systems, influence how those environments evolve and build lasting relationships with key stakeholders.

The role combines hands-on SuccessFactors configuration, technical problem-solving and customer advisory responsibilities.

Key Responsibilities

• Take ownership of SAP SuccessFactors incidents, service requests and system enhancements.

• Provide advanced functional and configuration support across your specialist SuccessFactors modules.

• Investigate complex system issues, identify root causes and implement sustainable solutions.

• Advise customers on configuration changes, process optimisation and application improvements.

• Manage change requests and support the delivery of ongoing system enhancements.

• Collaborate with technical specialists, consultants and customer stakeholders on cross-module challenges.

• Support SAP SuccessFactors releases, system updates and testing activities.

• Maintain clear technical documentation and share knowledge across the wider team.

• Build strong customer relationships through consistent delivery and practical, solution-focused advice.

What We're Looking For

• Approximately 5+ years of experience working with SAP SuccessFactors, ideally across implementation, configuration or application support.

• Strong expertise in at least one of the following modules:

  • Employee Central (EC)

  • Employee Central Payroll (ECP)

  • Time Tracking

  • Recruiting / Onboarding

  • Performance & Goals

  • Compensation

  • Learning

• Confidence investigating and resolving complex SuccessFactors issues.

• Experience working directly with customers or internal business stakeholders.

• Strong understanding of HR processes and how SuccessFactors supports them.

• Very good German and English communication skills.

• Ability to manage responsibilities independently and work effectively within a wider technical team.

Beneficial, but not essential:

• Experience in Application Management Services (AMS).

• Familiarity with incident management, ticketing systems or ITIL processes.

• SAP SuccessFactors certifications.

• Experience supporting large or international SuccessFactors environments.

Candidates currently working in implementation consulting who would prefer a more sustainable, long-term customer engagement model are also encouraged to explore the opportunity.

What Makes This Opportunity Interesting?

Ownership beyond implementation

Rather than moving immediately from one implementation to the next, you'll have the opportunity to remain involved with customers, understand their systems in depth and influence ongoing improvements.

A genuine technical focus

The position offers continued hands-on involvement with SuccessFactors, including configuration, troubleshooting, optimisation and system enhancements.

Remote flexibility

Work remotely from Germany, with occasional travel for customer or team meetings.

Long-term development

Continue developing your expertise through training, certification opportunities and exposure to complex SAP SuccessFactors environments.

Established working environment

Join a business with an existing customer base, experienced colleagues and ongoing demand for SAP SuccessFactors expertise.

Benefits

• Flexible working hours and remote working arrangements

• Professional development and certification support

• Company pension and additional financial benefits

• Employee discounts and benefits programmes

• Health and wellbeing initiatives

• Childcare support

• Bicycle leasing options

• Additional leave for certain personal occasions

• Regular team events

Interested in Learning More?

If you're an experienced SAP SuccessFactors Consultant considering your next career move, particularly if you're interested in combining technical ownership with long-term customer relationships, I'd welcome a confidential conversation.

Ben Weaver
SAP HCM & SuccessFactors Recruitment Consultant
Next Ventures

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